Marketing Spin-Doctors Must Die
Have you noticed the way the Spin-Doctors at various companies keep trying to convince you that bad things are actually good for you? Case in point is my ISP Comcast
. I'd been on their cable modem service for awhile and was routinely getting 1.5mbps service with bursts up to 4 mbps, particularly when using their news servers.
Well, one day I got an E-Mail saying that to "improve my service" they were going to put a 1.6 mbps cap on my download speed. I could be wrong, but I don't see how SLOWING DOWN my high speed service actually improves it! Now my newsreading sessions and other big downloads take much longer than they used to.
More recently, they announced that they were going to "improve my service" again. They did this by shutting down their news servers and giving me a "free" account at Giganews
. Giganews is a great service, but the problem is that my new "free" Comcast provided account came with a 1 Gig per month cap. The old service that Comcast provided was unlimited. So again they've improved my service by cutting it back!
What makes this really insulting is that after slowing the service down and putting a cap on newsreading, they actually raised the price! To be honest, I think I'd feel better if they sent me an E-Mail that said "Hi, we're about to cut back your service and raise the price, if you don't like it, go find another cable modem company!" instead of trying to convince me that cutting back on service was an "improvement".
Posted by kangarookoncepts
at 8:58 PM PDT